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6 06, 2016

How Customer Retention Can Catapult Your Business Success

By |2016-06-06T17:50:15+01:00June 6th, 2016|customer care|Comments Off on How Customer Retention Can Catapult Your Business Success

Customer Retention is a measure of a company’s ability to retain its customers and the amount of long term customer relationships it maintains as well as the process of achieving retainment. While marketing and sales works to attract new customers and more attention, customer retention is what is done to maintain a good relationship with existing customers. When you retain a customer what you are doing is building brand loyalty [...]