IT Service Management

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1 03, 2016

Why businesses use Managed Service Providers

By |2016-03-01T23:06:03+00:00March 1st, 2016|IT Service Management|Comments Off on Why businesses use Managed Service Providers

A managed service provider or MSP is an outside company whose services you employ to take care of specific areas of your business so that your internal workforce costs can be lowered and also to ensure that you are not overstretching the staff that you do employ, in terms of their skill set and available time. When it comes down to it, outsourcing key areas of your business operations to [...]

16 12, 2015

The Importance of IT service management in the modern enterprise

By |2015-12-16T07:23:53+00:00December 16th, 2015|IT Service Management|Comments Off on The Importance of IT service management in the modern enterprise

The technology landscape is changing every day and as it changes we are seeing the enterprise relying more and more in technology. Not only is technology a standard tool in almost all enterprises, it is also a tool that is taking those companies on to the next stage of their growth and as the IT within organisations becomes more streamlined the business can achieve far more in terms of turnover [...]